Amenities & Services
At Hotel Mousai for adults aged over 18 years old, you can indulge in a range of five star amenities that ensure the ultimate lavish beach vacation. In addition to Hotel Mousai’s unique and exclusive amenities, you can enjoy unlimited access to all the services, benefits and luxurious facilities offered by Garza Blanca Preserve Resort & Spa. Staying at Hotel Mousai means your source of pleasure is multiplied at every turn.
- 24 Hour Room Service
- 24 Hr Front Desk
- 24 Hour onsite doctor
- Professional wedding services
- City Tour
- Valet Parking
- Ocean view gym
- Personalized check-in
- Infinity pools
- Ocean view hotel suites
- Outdoor Play & Fitness area (tennis / squash / basketball)
Beach & Pools
- The Rooftop infinity pool
- Certified Garza Blanca Beach
- Panorama view infinity pool
Frequently Asked Questions
Is private airport transportation provided?
No, private airport transportation is not provided by Hotel Mousai.
Do we need cash? Or can we add it to bills?
You have the option to pay for services either in cash or add them to your bill.
Are there snack foods on the room service menu?
Yes, there are snack foods available on the room service menu.
Can I exchange dollars for pesos when I arrive at the resort?
We do not offer currency exchange services, so we suggest you do this before arriving at Hotel Mousai.
Are the paddle boats and kayaks available for all guests or only for the all-inclusive guests?
The paddle boats and kayaks are available for all guests to enjoy.
What is the in-room service menu?
The in-room service menu at Hotel Mousai offers various delicious options, including appetizers, main courses, desserts, and beverages.
What exactly does the butler do for you?
A butler provides personalized assistance. They assist with restaurant and spa reservations, planning activities, and expediting processes during your stay.
Is the resort accessible for people with wheelchairs?
Yes, the suites on the first floor are designed to accommodate guests with mobility needs, providing accessibility and convenience.
Is there a restriction on how many dishes we can order if we’re all inclusive?
No, there is no restriction on the number of dishes you can order if you have an all-inclusive package. Feel free to enjoy as many dishes as you like!