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Frequently Asked Questions Hotel Mousai

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Safe to Travel

  • Can Americans Visit Mexico Right Now?

    Yes. There are no travel restrictions on air travel between the United States and Mexico and several flights are operating daily. The US-Mexico Land Border, which was restricted to ‘essential’ crossings for almost 20 months due to COVID-19, has reopened to travelers who are vaccinated against COVID-19.

  • Is It Safe to Visit Puerto Vallarta Now?

    Yes, Puerto Vallarta has received the “Safe Travels” stamp of approval from the World Travel & Tourism Council based on its implementation of recommended health and sanitization protocols.

  • Is the Airport in Puerto Vallarta Open?

    Yes, the airport in Puerto Vallarta is open and is receiving several international flights daily.

  • Do Visitors to Mexico have to quarantine?

    There are currently no quarantine requirements in place for visitors to Mexico.

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Customer Service:

1 800 931 4613

Groups & Weddings:

+1 888 863 0256

Vacation Club Members:

+1 855 310 9634

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