logo hotel mousai cancun horizontal
logo facebook dark purple
logo tiktok dark purple
logo instagram dark purple
logo facebook dark purple
logo tiktok dark purple
logo instagram dark purple
logo hotel mousai cancun horizontal

Exclusive Travel Benefits Thoughtfully Designed For You

Private member pricing and personalized guidance from our reservation specialists, ensuring every detail of your stay is thoughtfully arranged.

  • Benefits not available online
  • Personalized booking assistance
  • Preferred suite availability
  • Expert-led reservation experience

Reservations · Members Only

Access Private

Member Benefits

Sending your information...
UNFORGETTABLE EXPERIENCES: UNLEASHING THE SPIRIT OF CELEBRATION

Meet our Travel Experts

Logo

Extraordinary journeys, designed just for you

Discover a new way to travel with TAFER Travel Experts. Our destination specialists craft fully personalized experiences, thoughtfully designed around your style, preferences, and vision of luxury.

Logo

Curated Travel Experiences for Every Traveler

Whether you’re planning a romantic escape, or a solo adventure, our travel experts design personalized itineraries tailored to your style. From handpicked accommodations and unforgettable activities to top dining and authentic cultural experiences, every detail is carefully curated—so you can travel effortlessly and confidently.

travel-experts-mscn-experiences-to-share

Experiences to share

At TAFER Resorts, our Travel Experts curate the best group experiences—from water sports and classes to tastings and nightlife hotspots. We handle the planning, so you can relax, connect, and enjoy every moment together.

travel-experts-mscn-discover-the-extraordinary

Discover the Extraordinary

Hotel Mousai invites you into a world of curated outdoor experiences, where guided hikes through the mountains, kayaking and snorkeling, and immersive moments in nature are seamlessly balanced by oceanview yoga and refined wellness rituals—all thoughtfully included as part of your stay.

travel-experts-mscn-memories-for-two

Memories for two

Our Travel Experts create unforgettable romantic moments—from in-suite surprises and sunset dinners to couples’ spa treatments and wellness experiences. Relax, indulge, and reconnect while we take care of every detail of your luxury escape.

Your experience, expertly curated

Enjoy personalized guidance, local insight, and exclusive recommendations that transform your stay at your favorite TAFER resort into an unforgettable escape. Let’s design your next getaway.

Logo

We do things differently

Icon_Human Touch

Human Touch

We strive to offer empathetic, warm, and service-oriented attention that will make you feel appreciated and treated as a priority.

Icon_Real-Time Assistance

Real-Time Assistance

You will receive immediate confirmation and details of your reservation, clear policies, and price transparency. You can call us at any time to receive personal assistance.

Icon_One-On-One Care

One-On-One Care

When you book with us you will receive personalized attention, enjoy the flexibility to make changes to your reservation, receive additional information, and request special arrangements without intermediaries.

Logo

Meet our travel experts

Logo

Contact our Tafer Travel Experts

Let us curate the perfect vacation experience, one that you and your loved ones will remember for years to come.

call-center-manager-1-1
Logo

Praise From Our Guests

Hotel Mousai is the ideal retreat for lovers of all-inclusive luxury. Read our reviews and testimonials to discover what our guests are saying about their stay.

Google logo

Mary White

Diana concierge was very friendly andgave attentive service.Jose bellman super helpful, on time and friendly.Hugo at outside bar was fun to chat with.Fernando in Noi was a great server and made good recommendations.I loved how relaxing the vibe was for relaxing.High quality loungers and umbrellas f...

★ ★ ★ ★ ★
Tripadvisor logo

dan b

Excellent experience! The location, staff, facilities, and food are above and beyond any other hotel I have stayed at.

★ ★ ★ ★ ★
Tripadvisor logo

Erin P

Pasamos aproximadamente una semana en el hotel Mousai la semana pasada y nos encantó CADA SEGUNDO. Hermosa propiedad. Excelente personal. Realmente encantadora semana de relax. El hotel no estaba a plena capacidad, así que tenía nuestra selección de...

★ ★ ★ ★ ★
Google logo

Cassandra Marlowe

We stayed for three nights in the end of March. We had the most incredible stay. The property is clean, modern, elegant and quiet. The food, views, and service was excellent. Shout out to Marcus, Rubisel, Eduardo and Endy! Noi is definitely the star of the property, skip out on the other restaurant...

★ ★ ★ ★ ★
Tripadvisor logo

Tripadvisor User

We had a fantastic stay from start to finish. The resort is beautiful, with excellent amenities, great food, and exclusive pools that provided a relaxing and upscale experience. The grounds were well maintained, and the overall atmosphere made it easy to unwind and enjoy our vacation. What stood ou...

★ ★ ★ ★ ★
Tripadvisor logo

Toni A

Having stayed at Hotel Mousai three or four times now, we continue to be blown away by the consistently world-class service that keeps us coming back. During our most recent visit last week, our butlers Marcos and Rubisel truly went above and beyond to...

★ ★ ★ ★ ★
Google logo

empressaliciam

I came here to deflect and reflect. Just lost my mom and needed to vanish. I did just that. Blissful transformation! 💙💙💙Located on the 8th floor right above the adult infinity pool. Clear views of the ocean for miles each way. Views of the sister hotels as well. The WATER 💧 The Decor and Furnit...

★ ★ ★ ★ ★
Tripadvisor logo

Mary Beth J

This place is the very best‼️. From the time we arrived it was pour heaven. You are treated so kind. Everyone is so attentive. The hotel it self. Clean, every single meal was fantastic. Our two bedroom suite. Just wow. The views are incredible. The...

★ ★ ★ ★ ★
Tripadvisor logo

Tripadvisor User

My wife and I came back to Mousai for a few days, this mid June. We loved it even more this time since we had Tony and Rubisel as our butlers. They truly went out of their way to make everything special. Hopefully we see them again next time. Great place, great time, great service.

★ ★ ★ ★ ★
Searching airports...

Select dates

Su
Mo
Tu
We
Th
Fr
Sa
Su
Mo
Tu
We
Th
Fr
Sa

From 18 years old

Select dates

Su
Mo
Tu
We
Th
Fr
Sa
Su
Mo
Tu
We
Th
Fr
Sa

From 18 years old

Mousai Corporativo Logo

Resort Phone

Toll Free USA/CAN

Groups & Weddings:

EXT. 5752, 5747 y 5744

Pre-Arrival Concierge

Cookies

We use cookies to improve your experience. You can manage your preferences in our Privacy Policy.

Enable only the categories you really need.

Logo

We are working on your request,
please do not close this page