logo hotel mousai cancun horizontal
logo facebook dark purple
logo tiktok dark purple
logo instagram dark purple
logo facebook dark purple
logo tiktok dark purple
logo instagram dark purple
logo hotel mousai cancun horizontal
Exclusive rates thoughtfully reserved for you

Private member pricing and personalized guidance from our reservation specialists

  • Rates not available online
  • Personalized booking assistance
  • Preferred suite availability
  • Expert-led reservation experience

Reservations · Members Only

Access Private

Member Rates.

Sending your information...

UNFORGETTABLE EXPERIENCES: UNLEASHING THE SPIRIT OF CELEBRATION

Meet our Travel Experts

Extraordinary journeys, designed just for you

Discover a new way to travel with TAFER Travel Experts. Our destination specialists craft fully personalized experiences, thoughtfully designed around your style, preferences, and vision of luxury.

Curated Travel Experiences for Every Traveler

Whether you’re planning a romantic escape, a family vacation, or a solo adventure, our travel experts design personalized itineraries tailored to your style. From handpicked accommodations and unforgettable activities to top dining and authentic cultural experiences, every detail is carefully curated—so you can travel effortlessly and confidently.

travel-experts-mscn-experiences-to-share

Experiences to share

At TAFER Resorts, our Travel Experts curate the best group experiences—from water sports and classes to tastings and nightlife hotspots. We handle the planning, so you can relax, connect, and enjoy every moment together.

travel-experts-mscn-discover-the-extraordinary

Discover the Extraordinary

Hotel Mousai invites you into a world of curated outdoor experiences, where guided hikes through the mountains, kayaking and snorkeling, and immersive moments in nature are seamlessly balanced by oceanview yoga and refined wellness rituals—all thoughtfully included as part of your stay.

travel-experts-mscn-memories-for-two

Memories for two

Our Travel Experts create unforgettable romantic moments—from in-suite surprises and sunset dinners to couples’ spa treatments and wellness experiences. Relax, indulge, and reconnect while we take care of every detail of your luxury escape.

Your experience, expertly curated

Enjoy personalized guidance, local insight, and exclusive recommendations that transform your stay at your favorite TAFER resort into an unforgettable escape. Let’s design your next getaway.

We do things differently

Icon_Human Touch

Human Touch

We strive to offer empathetic, warm, and service-oriented attention that will make you feel appreciated and treated as a priority.

Icon_Real-Time Assistance

Real-Time Assistance

You will receive immediate confirmation and details of your reservation, clear policies, and price transparency. You can call us at any time to receive personal assistance.

Icon_One-On-One Care

One-On-One Care

When you book with us you will receive personalized attention, enjoy the flexibility to make changes to your reservation, receive additional information, and request special arrangements without intermediaries.

Meet our travel experts

Contact our Tafer Travel Experts

Let us curate the perfect vacation experience, one that you and your loved ones will remember for years to come.

call-center-manager-1-1

Praise From Our Guests

Hotel Mousai is the ideal retreat for lovers of all-inclusive luxury. Read our reviews and testimonials to discover what our guests are saying about their stay.

Google logo

Jamie Biddle

This new, contemporary, all inclusive resort, Hotel Mousai in Cancun is 1st class, top notch, exquisite from the moment we arrived until the day we departed. Our concierge, Marcia, was extremely helpful, knowledgeable and available. The decor was modern and fresh. We had access to 10 restaurants, al...

★ ★ ★ ★ ★
Google logo

Lori Jackson

We could not have enjoyed ourselves any more than we did! Blanca and Eduardo at the pool, plus Edgar with activities made the trip a 5 ⭐️+!! We were pampered and cared for genuinely. Anel and Rubisel as our concierges were fantastic and thorough. They made my husbands birthday super special!. We...

★ ★ ★ ★ ★
Tripadvisor logo

Tripadvisor User

Last week my husband and I returned from our 4th trip to Hotel Mousai Cancun, the first visit was to Garza Blanca Cancun as Hotel Mousai was delayed in opening. We have traveled extensively to all inclusive resorts all over the Caribbean and we have also traveled to hotels in Europe. We also have...

★ ★ ★ ★ ★
Tripadvisor logo

dan b

Excellent experience! The location, staff, facilities, and food are above and beyond any other hotel I have stayed at.

★ ★ ★ ★ ★
Tripadvisor logo

Ali B

My husband and I had an amazing time at the Mousai. Our room was always cleaned in a timely manner every day of our stay. We loved the variety of restaurant choices and the food was delicious. We enjoyed the work staff, everyone was friendly and greeted us with a smile. The spa was amazing! We also...

★ ★ ★ ★ ★
Google logo

Kevin Wampler

This is the second time I've been to Hotel Mousai. There will be a 3rd time and a fourth and probably more than that. Room service, turn down service, bell hops, they have everything. Hot tub for each room,Hammock , outdoor patio furniture. Electric curtains, blackout curtains. Fold away French...

★ ★ ★ ★ ★
Tripadvisor logo

Tripadvisor User

Always amazing going back to my home away from home. I love the modern amenities, comfortable room with my own hot tub, the FOOD and premium drinks! I feel very special while there, starting with how the butlers pay attention to my daily needs. Rubisel and Marcos are great to work with. They even ma...

★ ★ ★ ★ ★
Google logo

E5636ZVsummerm

We stayed at Hotel Mousai for our babymoon, and it was absolutely amazing! From the moment we arrived, everyone was incredibly professional, welcoming, and helpful. The resort is only about a 45-minute drive from the airport, which was very convenient. We paid extra for transportation, and it was de...

★ ★ ★ ★ ★
Tripadvisor logo

Essence H

From when we first step foot on the resort the hospitality and service was 10/10 and we truly felt like family. Food was amazing everyday! Brenda on the concierge team helped us plan our days and dinner reservations. She checked in daily to make sure...

★ ★ ★ ★ ★
Searching airports...

Select dates

Su
Mo
Tu
We
Th
Fr
Sa
Su
Mo
Tu
We
Th
Fr
Sa

From 18 years old

Select dates

Su
Mo
Tu
We
Th
Fr
Sa
Su
Mo
Tu
We
Th
Fr
Sa

From 18 years old

Mousai Corporativo Logo

Resort Phone

Toll Free USA/CAN

Groups & Weddings:

EXT. 5752, 5747 y 5744

Pre-Arrival Concierge

Cookies

We use cookies to improve your experience. You can manage your preferences in our Privacy Policy.

Enable only the categories you really need.

Logo

We are working on your request,
please do not close this page