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Exclusive rates thoughtfully reserved for you

Private member pricing and personalized guidance from our reservation specialists

  • Rates not available online
  • Personalized booking assistance
  • Preferred suite availability
  • Expert-led reservation experience

Reservations · Members Only

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Member Rates.

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UNFORGETTABLE EXPERIENCES: UNLEASHING THE SPIRIT OF CELEBRATION

Meet our Travel Experts

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Extraordinary journeys, designed just for you

Discover a new way to travel with TAFER Travel Experts. Our destination specialists craft fully personalized experiences, thoughtfully designed around your style, preferences, and vision of luxury.

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Curated Travel Experiences for Every Traveler

Whether you’re planning a romantic escape, a family vacation, or a solo adventure, our travel experts design personalized itineraries tailored to your style. From handpicked accommodations and unforgettable activities to top dining and authentic cultural experiences, every detail is carefully curated—so you can travel effortlessly and confidently.

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Experiences to share

At TAFER Resorts, our Travel Experts curate the best group experiences—from water sports and classes to tastings and nightlife hotspots. We handle the planning, so you can relax, connect, and enjoy every moment together.

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Discover the Extraordinary

Hotel Mousai invites you into a world of curated outdoor experiences, where guided hikes through the mountains, kayaking and snorkeling, and immersive moments in nature are seamlessly balanced by oceanview yoga and refined wellness rituals—all thoughtfully included as part of your stay.

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Memories for two

Our Travel Experts create unforgettable romantic moments—from in-suite surprises and sunset dinners to couples’ spa treatments and wellness experiences. Relax, indulge, and reconnect while we take care of every detail of your luxury escape.

Your experience, expertly curated

Enjoy personalized guidance, local insight, and exclusive recommendations that transform your stay at your favorite TAFER resort into an unforgettable escape. Let’s design your next getaway.

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We do things differently

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Human Touch

We strive to offer empathetic, warm, and service-oriented attention that will make you feel appreciated and treated as a priority.

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Real-Time Assistance

You will receive immediate confirmation and details of your reservation, clear policies, and price transparency. You can call us at any time to receive personal assistance.

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One-On-One Care

When you book with us you will receive personalized attention, enjoy the flexibility to make changes to your reservation, receive additional information, and request special arrangements without intermediaries.

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Meet our travel experts

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Contact our Tafer Travel Experts

Let us curate the perfect vacation experience, one that you and your loved ones will remember for years to come.

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Praise From Our Guests

Hotel Mousai is the ideal retreat for lovers of all-inclusive luxury. Read our reviews and testimonials to discover what our guests are saying about their stay.

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Tripadvisor User

Hugo is a fantastic bar man! He made me a basil, dirty martini and it was amazing. We enjoyed talking with him- he’s very friendly and cares about creating a memorable experience.

★ ★ ★ ★ ★
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Tripadvisor User

Hotel Mousai Cancun was an unforgettable experience from start to finish. The resort is beautiful, our suite was amazing, and the ocean views were breathtaking. The food, service, and attention to detail were exceptional. What stood out the most was the staff. Everyone was welcoming, friendly, and...

★ ★ ★ ★ ★
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Tripadvisor User

Our 2 week stay at both Mousai and Garza Blanca was nothing short of exceptional. From the moment the beautiful Ninfa and Carolina checked us into Mousai, we were welcomed with the kind of warmth and professionalism that defines true 5-star service. We...

★ ★ ★ ★ ★
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Ryan A

Absolutely fantastic experience. Food options were fantastic and high-quality, staff and the butlers were attentive to individual requests, personable, and made the stay both friendly and relaxing. The room was modern with plenty of space high-end furnishings and finishes throughout. I can’t wait to...

★ ★ ★ ★ ★
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Felicia C

The team at Hotel Mousai Cancun was truly great. Having stayed at both properties—Puerto Vallarta and Cancun—we couldn’t help but naturally compare the two experiences. The focus of this vacation was pure enjoyment and relaxation. While the stay...

★ ★ ★ ★ ★
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Tripadvisor User

My wife and I came back to Mousai for a few days, this mid June. We loved it even more this time since we had Tony and Rubisel as our butlers. They truly went out of their way to make everything special. Hopefully we see them again next time. Great place, great time, great service.

★ ★ ★ ★ ★
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Lorena Cortes

I can’t say enough about how perfect each of my stays at Hotel Mousai have been. I will state that I will never stay at another resort in Cancun ever again because they just don’t compare - I’ve been to approximately 10 other resorts. It is such an elegant building and they really are a luxury resor...

★ ★ ★ ★ ★
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Tripadvisor User

We visited Hotel Mousai Cancun based on the wonderful experience we had at the Puerto Vallarta location, and we were NOT disappointed. Once again, we were completely blown away by the service, the amenities, the beautiful hotel grounds, the food, and...

★ ★ ★ ★ ★
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Rachel R

Every employee we encountered at Hotel Mousai provided excellent service! Our butlers Alexa & Tony both absolutely amazing!!! They both made our anniversary so special!! Went above and beyond to make us happy!!! I would definitely want them again!!!...

★ ★ ★ ★ ★
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Tiffany H

We decided for a last minute getaway and decided to try Hotel Mousai. From before we even arrived, Alexa and Eli took great care of us! We had an amazing and relaxing trip and we were so happy we chose this location! Cannot wait to go back!! Food was...

★ ★ ★ ★ ★
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Resort Phone

Toll Free USA/CAN

Groups & Weddings:

EXT. 5752, 5747 y 5744

Pre-Arrival Concierge

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