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Hotel Mousai Makes AAA’s 2020 Five Diamond List

On February 19, the travel and leisure company AAA released its 2020 Five Diamond Hotels list, and Hotel Mousai is overjoyed to be included in the list again this year!

What is the Five Diamond Hotels List?

The Five Diamond Hotels List is a handy list that AAA provides in PDF format and promotes to its members. This list lets travelers know where all of the very best hotels in the United States, Canada, Mexico and the Caribbean are located.

Hotel Mousai Receives Five Diamond Award for the 5th Year in a Row

All of the hotels on the Five Diamond List have been evaluated by AAA inspectors and have earned the AAA Five Diamond Award.

What is the Five Diamond Award?

The Five Diamond Award is a distinction that is awarded by AAA to the very highest quality luxury hotels in the United States, Canada, Mexico and the Caribbean.

In order to earn the Five Diamond Award, hotels must pass a rigorous evaluation that includes unannounced, in-person inspections, anonymous overnight stays, and a review by a panel of experts.

The Five Diamond Award is the top-level award that AAA offers, and it is given to only 0.4 percent of the nearly 27,000 hotels inspected each year.

The Five Diamond Award is very important to Hotel Mousai, because AAA’s diamond rating lets us know how we are doing and if we are still performing in the top percentile of the hospitality industry. Our staff, managers, designers, architects, and everyone on the team work hard throughout the year to ensure that Hotel Mousai is the best of the best, and the Five Diamond Award from AAA shows us that our efforts pay off.

What Makes a Five Diamond Hotel?

According to AAA, “Five Diamond hotels are noted for world-class luxury, amenities and indulgence, for a once-in-a-lifetime experience.”

These top-quality hotels exceed guest expectations year after year by providing highly personalized, unforgettable experiences and impeccable services.

Hotel Mousai first received the prestigious award in 2015, and AAA has renewed Hotel Mousai’s Five Diamond status each year since, through in-person evaluations.

Hotel Mousai is proud that we have held our place as the only hotel in the entire state of Jalisco with Five Diamonds for five consecutive years.

Each year that Hotel Mousai receives the AAA Five Diamond award is another year that we are grateful for the opportunity to serve our guests and to compete at the highest level of hospitality.

World-class Luxury

AAA Five Diamond hotels “provide a once-in-a-lifetime experience,” and Hotel Mousai certainly does that. From its inception, Hotel Mousai has pushed the boundaries of what it means to be a luxury hotel. Mousai is a pioneer in terms of design and trendy concepts. The layout of the lobby, the furniture, the decor, the large art and sculpture pieces throughout the property, the lounges, the pool and spa have all been specifically designed to create unforgettable experiences for our guests.

Everything from the design of the hotel to the high level of services and amenities contributes to the feeling of world-class luxury.

World-class Amenities

World-class amenities are another criteria for a hotel to earn the Five Diamond award, and the amenities at Hotel Mousai are like nothing you will find anywhere else.

Hotel Mousai’s room amenities go far above and beyond what you expect to find in a typical hotel room. The suites are lavishly designed with modern, colorful furnishings. Lights and electric curtains are operated from an iPad in each room. The bathrooms have stone column sinks, vanity desks with lighted mirrors, rain showers, and state of the art automated Toto comfort toilets. Wide doors open to the en-suite terraces, showcasing breathtaking panoramic views of Banderas Bay. Each terrace has a large hammock, lounge furniture, and private gold tiled Jacuzzi. The colors, design, and technology concepts in Hotel Mousai suites go the extra mile to create a wow factor and form a memorable experience for guests.

There is a full-size gym on one of the upper floors of the tower, complete with treadmills, free weights and circuit machines. Guests can feel at home in this Five Diamond facility and enjoy their workouts just like they would at their home gym, while taking in expansive views of the ocean and mountains. Or, they can partake in yoga, fitness classes, snorkeling, hiking to a waterfall, and numerous other recreation programs offered at Hotel Mousai.

Spa Imagine is gorgeous, with its sleek and spacious interior designed to un-clutter the mind and induce a state of pampered serenity to complement a range of indulgent spa treatments and wellness retreats, including hydrotherapy and ayurvedic massage, sauna, steam room, and more.

The Rooftop pool, bar and lounge tops the Mousai tower with a 360-degree view of the deep blue Pacific Ocean, the lush jungle rainforest of the Sierra Madre mountains, and the sparkling skyline of the city of Puerto Vallarta. Guests come to this fashionable sky-lounge to take in panoramic vistas while creative nighttime entertainment, acrobatics, DJs, live music, cigars and daring cocktails inspire the senses.

The Red Room is a stunning ballroom available for conferences and hotel events.

The Red Room

As Hotel Mousai is located on the Garza Blanca Preserve in Puerto Vallarta, guests at Hotel Mousai have access to the amenities at Garza Blanca Preserve Resort & Spa, including its restaurants and swimming pools.

All of these amenities add up to Five Diamond luxury that is unmatched by any hotel or resort in the entire state of Jalisco. When you stay at Hotel Mousai, your expectations of luxury amenities will be changed forever!

World-class Service

Another way Hotel Mousai strives for Five Diamond excellence is through our high level of service.

Butler service ensures guests don’t have to lift a finger during their stay. Butlers help plan your vacation and assist you once you are here. If you are celebrating a birthday, anniversary or other special occasion, butlers ensure that champagne is in your room upon your arrival, or that the room is decorated with rose petals. Butlers book dinner reservations, spa appointments, activities, and tours for guests, as well as schedule room cleaning, room service, laundry, shoe shine, and packing and unpacking service. Butlers are here to provide absolute service, so guests can just relax and enjoy their vacation. Guests at Hotel Mousai enjoy the ability to take advantage of such a luxury service that only top-quality resorts provide. This is the kind of service that you can expect at a Five Diamond hotel.

A butler that will touch your heart

What Does AAA Say About Hotel Mousai?

Each year AAA publishes Inspector Notes from the hotel evaluation. What does AAA say about hotel Mousai?

“This chic hotel, exclusively for adults, offers the ultimate in contemporary design in its rooms and public areas. For a special treat, ask for the mid-day siesta hammock service on your balcony. Using an electronic tablet to control the automated curtains, guests enjoy stunning hilltop views that offer both jungle and seaside vistas. Exclusive amenities include a rooftop pool, world-class spa and a gym with yoga room and resident DJ. In addition to exclusive amenities, guests have full use of all facilities at the upscale Garza Blanca resort. Meets AAA guest room security requirements. Smoke free premises. 73 units. 17 stories, interior corridors. Bath: shower only.”

Discover Five Diamond Luxury Are you convinced that a stay at a Five Diamond resort on Mexico’s west coast is for you? Plan your chance to indulge in the ultimate comfort and pampering. Book your stay at Hotel Mousai today!