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Valenzo – Hotel Mousai’s Head Butler

Valenzo – Hotel Mousai’s Head Butler

The Hotel Mousai is pleased to introduce its head butler, Jose Manuel Valenzo Cuevas. To VIPs, Ultra Mousai Suite guests, staff, and celebrities that arrive to stay at the Hotel Mousai in Puerto Vallarta, he is known just as Valenzo. With such as charming personality, Valenzo makes an impression on each guest that he comes into contact with.

The Best Butler Service at Hotel Mousai

This head butler takes his job very seriously (albeit with a smile). He makes sure he goes that extra mile for the details and provides each guest with the elegance and luxury they are surely looking for when they choose accommodation at Puerto Vallarta’s only AAA Five Diamond rated hotel for adults . Each guest will be overwhelmed with the lavish butler service that Valenzo provides at Hotel Mousai. He makes each stay memorable and he will definitely touch your heart.

A butler that will touch your heart

A butler that will touch your heart

When Valenzo was first hired more than 7 years ago, he joined the team at Blanca Blue Restaurant at sister resort Garza Blanca Resort; however, it was not long before his seniors recognized the type of exceptional service that he provided to guests. They knew immediately that they had a special position in mind for him, which was to join the team of butlers. After two years working with the luxury butler team at Garza Blanca, he was promoted to lead the team of butlers at Hotel Mousai upon its opening in 2015. He makes sure that his team meets all the requests and needs of the celebrities, VIP’s, and Ultra Mousai Suite guests that arrive each week.

What is Included in the Butler Service?

What is Included in the Butler Service

The butler service starts before you even arrive, when you will be contacted by email to make any special arrangements that you may need. He will always try to find a special treat to make sure your stay is extraordinary and special. During your entire stay, Valenzo, together with his team, will provide you with 24/7 butler service. He and his charming staff are just a phone call away.

Inspiration on two legs

What sets Valenzo apart is that he isn’t just doing his job or providing a service, he is fulfilling his mission to make the lives of those he comes into contact with all the more richer and more enjoyable. His goal is to provide each guest with an amazing stay that they will remember and talk about for many years to come, “the best thing about my job is feeling as though I have contributed to our guests’ experiences, making them exceptional,” Valenzo shares, “I am rewarded just by seeing the smiles on their faces and their contentment at a job well done.”